MediChat is the AI chat widget that answers real questions about pricing, pain, and aftercare — at 2am on a Sunday if that's when someone's looking — then hands your team a qualified lead instead of a bounced tab.
Not a mockup of an idea — this is the real interface, running the real design decisions, on a demo practice. Try it.
A small icon that opens into a chat window using your own colours, answering from your knowledge base — written and approved by you before it ever goes live.
The widget is the visible part. Underneath it, a full staff portal — built, shipped, and already in use on a live tenant.
You write and approve every answer the widget is allowed to give. Nothing goes live unreviewed.
Set your own tone, name and phone number — the guardrails underneath stay fixed regardless.
Every qualified lead and full transcript, searchable, in one place — not scattered across a form inbox.
In-app and email alerts the moment a lead or escalation comes in — nobody checks a dashboard to find out.
Add staff, set who can edit the knowledge base versus who just reads leads.
Brand colour, name and tone — the widget looks like yours, not like ours.
These aren't settings you can toggle off. They're built into the product itself.
The widget answers informational questions. It never gives medical advice, and that rule sits above your own content — it can't be configured away.
Pain, bleeding, or emergency language triggers an immediate redirect to your real phone number, with contact details captured for a callback.
Every knowledge base entry is written and approved by your own staff before the widget can use it.
Your data is kept completely isolated — your patients are never visible to any other practice on MediChat.
14-day free trial. Metered by conversation, not by message — a long back-and-forth still counts as one.